policies
Internet Return Policy
hejfina will only accept return requests within 7 days of receipt of purchase. Items must be unworn, all tags must be intact, and in original condition.
All sale items, jewelry, accessories, and undergarments are final sale and cannot be returned.
Shipping and handling costs are not refundable.
Return Procedures:
1. Email info@hejfina.com requesting a Return Authorization number within 7 days of receiving the merchandise.
2. Once Return Authorization number has been issued to the customer, send item back to hejfina with the Return Authorization number clearly visible on the outside of the box.
3. All return shipments must be sent prepaid either via UPS, Fed Ex or insured US Mail, preferably in original packaging.
4. All returns must be received within 7 days (14 days for international) of receipt of Return Authorization number.
hejfina will not accept returns that do not abide by these rules!
Return Address:
Hejfina
Attn: Internet Returns
1529 N Milwaukee Ave
Chicago, IL 60622
T:773.772.0002
F:773.772.0006
hejfina will credit customers through their original payment method within 5 business days of receiving the return.
US Shipping Rates & Policies
All order received before 3pm CDT during business week days will be processed that day, and any orders received after 3pm CDT or on weekends or holidays will be processed the next business day.
Orders over $300.00 receive free shipping.
Continental U.S. are calculated by destination and weight
US Shipping Options:
- UPS Next Day
- UPS Second Day
- UPS 3 Day
- UPS Ground
International Shipping Rates and to APO/FPO Addresses:
$40 Flat Rate via US Postal Service